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Contact Us — We reply as fast as we can

Send your enquiry through the service form below. Enquiries with an order number are answered first.

Order enquiries (fastest response)

Typical response within 24 hours, Monday to Saturday.

Your enquiry is also saved to our service inbox, so we can follow up even if WhatsApp fails to open.

Other ways to reach us

Customer Service

After-Sales

Partnerships

WhatsApp support

Our number is never published. Enquiries with an order number are answered first.

कार्यशाला

Shanghai Workshop

By appointment only

Response Time

Within 24 hours

To prevent harassment bots, our contact details are protected. Enquiries that include an order number are handled first.

For Trade & Hospitality

We partner with designers, developers, and hospitality groups on made-to-order collections. Choose “Trade / Bulk Pricing” in the form for pricing, lead times, and material options.

Operator: Fudehao