Contact Us — We reply as fast as we can
Send your enquiry through the service form below. Enquiries with an order number are answered first.
Order enquiries (fastest response)
Typical response within 24 hours, Monday to Saturday.
Other ways to reach us
Customer Service
After-Sales
Partnerships
WhatsApp support
Our number is never published. Enquiries with an order number are answered first.
Workshop
Shanghai Workshop
By appointment only
Response Time
Within 24 hours
To prevent harassment bots, our contact details are protected. Enquiries that include an order number are handled first.
For Trade & Hospitality
We partner with designers, developers, and hospitality groups on made-to-order collections. Choose “Trade / Bulk Pricing” in the form for pricing, lead times, and material options.
Operator: Fudehao