FUZZ SOFA

Policy · Version 2026-07

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

1. Data We Collect

  • Name, email address, and contact details you provide when placing an order or contacting us.
  • Shipping address and delivery preferences.
  • Order history and payment information (processed securely by our payment provider).
  • Website usage data through cookies and analytics.

2. How We Use Your Data

We use your data solely to fulfill orders, communicate about your purchases, and improve our products and services. We never sell your personal information to third parties.

3. Data Protection

All personal data is encrypted in transit and at rest. Payment information is handled by PCI-compliant processors and never stored on our servers. Access to your data is restricted to authorized personnel only.

4. Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing of your personal data for marketing purposes.

5. Cookies & Analytics

We use essential cookies for site functionality and optional analytics cookies to understand how visitors use our site. You may disable non-essential cookies at any time through your browser settings.

6. Contact

For any privacy-related questions or requests, please contact privacy@fuzzsofa.com.

Policy · Version 2026-07

SSL & Payment Security

All transactions on this website are protected by industry-standard security measures.

1. SSL / TLS Encryption

Every page and payment interaction is served over HTTPS with TLS 1.2+; sensitive data is encrypted in transit and never transmitted in plaintext.

2. PCI-DSS Payment Processing

Card payments are handled by PCI-DSS Level 1 certified international payment service providers. Full card numbers, expiration dates, and CVV codes are never stored on our servers.

3. Data Minimisation

We collect only the information required to fulfil your order and provide after-sales service. Access to personal data is restricted to authorised personnel.

4. Order Records & Audit Trail

Order snapshots — including the policy version and full policy text you acknowledged at checkout — are stored for dispute resolution and audit purposes.

5. Security Contact

For security enquiries or to report a suspected vulnerability, contact security@fuzzsofa.com.